Privacy Policy

Privacy Policy

Last updated: 8 October 2026

Bright Eyes Solutions respects your privacy. This policy explains how we handle personal information when you visit our website, contact us or enquire about our services.

1. Who we are

Bright Eyes Solutions VOF is responsible for the personal information it processes in connection with its website and business enquiries.

Registered address: Lange Hoevestraat 10a, 3128 Tremelo, Belgium
Company number: 1037.224.859
VAT number: BE 1037.224.859
Email: info@brighteyessolutions.eu
Website: https://www.brighteyessolutions.eu

2. Information we collect

When you contact us, we may collect:

  • Your name and business contact details.

  • Your organisation and professional role.

  • Information about your parking situation, project or requirements.

  • The content of your enquiry and subsequent correspondence.

Our website and hosting services may also process technical information, such as IP addresses and server logs, to operate and secure the website.

Please do not include sensitive personal information or unnecessary information about motorists in your enquiry.

3. How and why we use your information

We use your information to respond to enquiries, discuss suitable solutions, coordinate quotations and demonstrations, arrange training or implementation support, and manage our business relationships.

For general business enquiries and contact with organisational representatives, we rely on our legitimate interests in responding to requests and providing our services.

Where you personally request steps towards a contract with us, or are personally a party to that contract, we may rely on contractual necessity. We also process information where required by law.

Where processing requires your consent, we will request it separately. You may withdraw that consent at any time.

Providing information is voluntary, but we may be unable to respond or arrange the requested service without the necessary contact details.

4. Who receives your information

Relevant information may be processed by providers supporting our website, hosting and email services, including JouwWeb. We may also disclose information to professional advisers or public authorities where necessary or legally required.

Where needed for a requested quotation or follow-up, we share relevant business contact details and project requirements with ITSA Solutions LLC, trading as Barnacle Parking, in the United States.

This may include your name, business email address, telephone number, organisation and relevant project information. We limit what we share to information needed for the enquiry.

Barnacle’s published privacy policy is available at:
https://www.barnacleparking.com/privacy/

5. International transfers

Sharing information with Barnacle may involve transferring personal information from the European Economic Area to the United States.

The applicable transfer mechanism for these business referrals is being verified with Barnacle. We do not currently represent that these transfers are covered by an EU–US Data Privacy Framework certification or signed EU Standard Contractual Clauses.

This section will be updated once the applicable arrangement has been confirmed.

6. How long we keep information

We retain enquiries that do not develop into an ongoing business relationship for up to 12 months after the last substantive contact, unless a longer period is necessary for a legal obligation or to establish, exercise or defend legal claims.

For ongoing business relationships, we retain relevant correspondence for as long as needed to manage the relationship. Afterwards, we retain only information required for legal obligations or legitimate legal claims.

7. Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

8. Your rights

Depending on the circumstances, you may request access to, correction or deletion of your personal information, restriction of processing, or data portability.

You may also object to processing based on legitimate interests and withdraw consent where processing relies on consent. Withdrawal does not affect the lawfulness of earlier processing.

To exercise your rights, contact info@brighteyessolutions.eu. We may request information reasonably necessary to verify your identity.

You may lodge a complaint with the Belgian Data Protection Authority:
https://www.dataprotectionauthority.be

9. Cookies and external websites

Cookies and similar technologies may be used to operate the website. Any non-essential technologies requiring consent must be subject to your consent choices.

Links to external websites, including Barnacle and LinkedIn, lead to services governed by their own privacy policies.

10. Changes and contact

We may update this policy to reflect changes in our activities or legal requirements. The latest revision date appears above.

For questions about this policy or our handling of personal information, contact info@brighteyessolutions.eu.